Privacy Policy
 

At Elevate AutoStyling, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. What We Collect

When you contact us, request a quote, make a booking, or browse our website, we may collect the following information:

• Personal Details: Name, email address, phone number

• Vehicle Information: Make, model, and relevant service details

• Service Preferences: Type of service you're enquiring about (e.g. wraps, tinting, PPF, ceramic coating)

• Website Data: IP address, browser type, device type, and pages visited (collected via cookies or analytics tools)

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide quotes

• Book and manage service appointments

• Send service confirmations, updates, and optional promotional messages

• Improve our website, services, and customer experience

We will only use your personal information for the purpose for which it was collected, or as otherwise permitted by law.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties to help deliver our services, such as:

• Booking systems or CRM platforms

• Communication tools for service reminders or updates

• Legal or regulatory bodies if required to comply with laws

4. Cookies & Website Analytics

Our website uses cookies and analytics tools (like Google Analytics) to better understand how visitors interact with our content and improve performance.

You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. All data is stored securely and only accessed by authorised personnel.

6. Your Rights

You have the right to:

• Access or update your personal information

• Opt out of receiving marketing communications

• Request deletion of your personal data, where appropriate

To make a request, contact us using the details below.

7. External Links

Our website may include links to third-party websites (e.g. social media). We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Elevate AutoStyling
📧 Email: elevateautostyling@gmail.com
📞 Phone: (03) 9088 2012
📍 Address: 41 Quinlan Rd, Epping, VIC